HELP AND FREQUENTLY ASKED QUESTIONS (FAQ)

Help and Frequently Asked Questions (FAQ)

How do I become a member of The ANS?

How do I become a member of The ANS?

We encourage everyone who is eligible to join the ANS.  The different membership types are described in detail on the Opens internal link in current windowmembers page.  If you meet the criteria please Opens window for sending emailemail the membership secretary who will be able to explain the process of registering for membership. 

I need to register for the website

I need to register for the website

Great! We want to get as many members registered for the site as possible.  All we need is;

  1. Your name (first name and last name, in that order).
  2. Your ANS membership number (without that I cannot process your registration).
  3. Your choice of password.  Please be aware I keep a copy of your password in a plain text file (not on this server).  Please choose a password which you do not use for other websites.  
  4. The name of the hospital you work at.  If you do not work in an hospital then your home town is fine.

Opens window for sending emailEmail all this information to me Opens window for sending emailhere.  Once I have checked your registration I will email you to confirm you are all set up.

What information do I need to register for the website and moodle?

What information do I need to register for the website and moodle?

If you are a current member of the ANS then you have the right to register for members access to the website.  In order for me to verify your status please email me (Opens window for sending emailmartyn.thompson@ansuk.org) with the following information:

 

  • Name (first name and last name)
  • The hospital in which you work and/or are training
  • Your choice of password (please note I keep a copy of the password in plain text to assist if you forget.  Therefore I suggest you use a password that isn't too precious to you).  

Once I have this information I can normally register you within one or two days. 

I need a copy of the latest IRCP

I need a copy of the latest IRCP

All the education content can be found on the moodle site - Opens external link in new windowwww.ansuk.org/moodle.  You can 'browse' the content but will need to log in with your user name and password to be able to download the actual IRCP and assessment documentation.  

Why all the hidden characters when I log in?

Why all the hidden characters when I log in?

The website changes your password into a 'salted hash' (a long string of characters) before it sends it to the server for checking.  It is usually invisible but with this login module you can see the change before it sends the information.  

1. Salt - this is a long string of random characters added to your password to make it even more difficult to crack.

2. Hash - an algorithm to encrypt your password.

By doing both it makes your password very difficult to reverse engineer. 

If you need to clear the password field, click in it then press the CTRL+A keys together.  This will highlight all the characters within the box.  Then press the DEL or Delete key on your keyboard.  

How do I access the Facebook group?

How do I access the Facebook group?

ANS now have a 'closed' (semi-private) Facebook Group named ANS Neurophysiology. If you require access go to that page and request to become a member. We have several Admins so you shouldn't have to wait long to gain full access. Please be aware that although this is a closed forum it should be considered to be in the public eye. It would be 'reactively moderated' if necessary.

I used to be able to log in and now can't.

I used to be able to log in and now can't.

If you have not paid your annual subscriptions by 1 June of any particular year your accounts will be frozen temporarily then deleted.

It is ages since I logged in and I cannot remember my user name or password?

It is ages since I logged in and I cannot remember my user name or password?

Your user name is normally made up of your first name and last name with a period (or dot) between them. For example my user name is martyn.thompson.
Except for those people who signed up in the early days, all users are given the option to choose their own passwords. If you are struggling to remember your password then get in touch with me.

How do I get to moodle?

How do I get to moodle?

The moodle education content is still present.  This can be accessed by clicking Opens external link in new windowwww.ansuk.org/moodle.  A link has also been added to the education page.

Moodle Education and CPD

Moodle Education and CPD

To gain access to the moodle server you should use your user name and password. The moodle software is open source and adapted for ANS use. The vast majority of the programming remains the same and therefore it is possible to alter the password of moodle. This would only affect the the moodle server so it is suggested you leave your password the same as both the Webmail and the Secure servers.
If you find you have changed the password and have forgotten it then get in touch and I can reset it.

What is moodle?

What is moodle?

Moodle is the educational portal for the ANS website.  Currently it holds to IRCP (Individual Record of Clinical Practice) and other documentation that might be of use for trainees and qualified Physiologists alike.  Moodle can be found at the web address Opens external link in new windowwww.ansuk.org/moodle. You can browse the content without logging in but to 'join' any 'courses' you will need to log in using the same user name and password that you use for the normal website.  

Where can I find my ANS Membership Number?

Where can I find my ANS Membership Number?

Your ANS membership number can be found on your ANS Membership Card. A new card is issued annually when you pay your subscriptions.
If you are unable to find your ANS number then please contact the membership secretary Jo Horrocks directly for assistance. Her email is membership@ansuk.org

How do I check my webmail account?

How do I check my webmail account?

To read your ANS Webmail click this hyperlink (webmail.ansuk.org). You will need your user name (usually firstname.lastname) and your password.

There is some information about how you can connect this account to your email client if you wish (makes checking your email easier).

I forgot my ANS membership number - help!

I forgot my ANS membership number - help!

Send me an email. I will try and assist you.  My email address is martyn.thompson@ansuk.org.

Internet Explorer and Compatibility Mode

Internet Explorer and Compatibility Mode

Newer versions of IE (and other web browsers) have what is known as 'Compatibility Mode'. This allows older web sites to render correctly on newer browsers such as Internet Explorer 11.0. There is no need to run your browser in compatibility mode. It will look best when viewed with the latest versions of your web browsers.

This site is not optimised for Internet Explorer 7.  In fact, if you visit with that browser you will find a clear message explaining this.  Avoiding any political discussions, internet explorer generally will give you a poorer browsing experience.  If you have the option I would suggest Opens external link in new windowFirefox, Opens external link in new windowChrome or Opens external link in new windowSafari.  Ask your Health Informatics team to install an alternative browser on your PC for you.

I have a question that hasn't been answered

I have a question that hasn't been answered

Please contact me directly by email at Opens window for sending emailmartyn.thompson@ansuk.org.  I will reply to your message as soon as possible.  

I do work in a busy department so please be patient when awaiting a reply.  

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